Support

Support Policy

To get a pre-purchase advice, you may post in the theme’s forum
To get a response more promptly, you are recommended to use our Ticket-system
We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.

Please, note! We do not support queries if you do not have a purchase code.
Item support does not include:

Customization and installation services
Support for third party software and plug-ins

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